I ordered a new computer online from DELL.COM about two weeks ago and received my monitor and speakers just fine, but the actual CPU was lost by U.P.S. and I have now called Dell Customer DISservice about four or five times to receive a new replacement hard drive tower, but to no avail.
Thanks to outsourcing, I have had the "pleasure" of speaking to customer service reps in India and the Philippines! GET A LOAD OF THAT! My most American problem with people on the other side of the globe trying to resolve it.
It's a bunch of shit and a most annoying experience indeed.
I'll never get to experience lightning speed Internet service at home at this rate.
Thanks Dell. Maybe if I did some pot like their old spokesperson (that young dude that did commercials for them a few years back) I'd feel less upset.
3 comments:
No computer yet?!?!?
damn them! lame, super lame...
call UPS and talk shit too...
I'm telling you, I have had the worst luck as of late with customer service. I spoke to UPS already too. TODOS SON UNA MIERDA.
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